SHIPPING
Thank you for visiting and shopping at theimageapparel.com. Following are the terms and conditions that constitute our Shipping Policy. Our goal is to offer you the best shipping options, no matter where you live. Worldwide shipping available. All international and domestic shipment pricing is based upon weight.
DOMESTIC SHIPPING POLICY
We hand make all of our items. Please allow 10-27 business days to process orders. Once your order is shipped you will receive a tracking number via email. Please allow 5-7 business days to arrive once shipped for domestic shipments.
This does not include preorders.
Orders are not shipped on weekends or holidays.
Shipping charges for your order will be displayed at checkout.
IMPORTANT: We do not ship to PO Boxes
INTERNATIONAL SHIPPING POLICY
WE SHIP WORLDWIDE:
However, orders outside of the United States will be billed separately from your check-out. We will email you an invoice that accurately gives an account of what your shipping rate will be. Your order will not be processed until the shipping invoice has been paid. We suggest that you contact us before you place your order to make a more informed decision. [officialimageapparel@gmail.com]
Light Starz is designed, manufactured, packed, and shipped from the United States. Expect extended shipping times that exceed 5-7 Business days if you are outside of the United States.
Also, consider your customs department may charge entry fees for your part of the world. In other cases, they may also hold your package hostage! In other instances, they may simply bill you. Either way, you can expect them to send you a nice notification/ransom correspondence. Hopefully, you’ll get lucky and none of this is a factor.
Please check with your local post for more information. We love our fans around the world and look forward to serving you.
ALL SALES ARE FINAL
Exchanges are available under the discretion of our quality control team, and under certain circumstances. For any concerns with your order please contact us at officialimageapparel@gmail.com. Please make sure to include all relevant information like your order number, item name, size and color so we can better assist you.